We accept most health insurance plans in Washington as in-network providers. It is solely your responsibility to verify that we are in-network with your particular healthcare plan, whether a prior authorization is required and verify any limitations for naturopaths. When you contact your health insurance, you will need the provider’s NPI number: Dr. Sarah Cassidy – NPI 1528419413 & Dr. Michele Mayatte – NPI 1528570793.

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Health Insurance Plans We Accept (In-Network)

Last Updated 03/07/2025

  • Premera Blue Cross
  • Premera Medicare Advantage Classic (HMO)
  • Premera Medicare Advantage Total Health (HMO)
  • Regence Blue Shield
  • Regence Medicare Advantage (PPO & HMO)
  • Regence Group Administrators (RGA)
  • Blue Cross Blue Shield (BCBS) – Majority of Plans
  • BCBS – Shared Admin (Complete List) – Locals 302 & 612, Local 701, Frontier, Northwest Plumbing and Pipefitting, Puget Sound Electrical Workers, Northwest Metal Crafts, NW Roofers, Northwest, Ironworkers, Providence Health, Teamsters Retirees, Washington Teamsters, Northwest Laborers, & many more.
  • BlueCard
  • BCBS – Anthem
  • BCBS – Boeing
  • BCBS – Federal Employer Program (FEP)
  • Uniform Health Plan (UMP) through Public Employees Benefits Board (PEBB)
  • WA Apple Health (Medicaid)
    • ProviderOne
    • Managed Care Plans
      • Molina – Apple Health & Apple Health Expansion
      • Wellpoint (formerly Amerigroup)
      • Coordinated Care
      • Community Health Plan
      • UnitedHealthcare Community Plan (Dr. Sarah Cassidy currently, Dr. Michele Mayatte beginning 03/30/2025)
  • AmBetter – Cascade Complete Care (Cascade Select/Public Option) & WA Exchange (as Specialist)
  • Community Health Plan – Cascade Select & Medicare Advantage (as Specialist)
  • HMA
  • PacificSource
  • Molina Marketplace
  • Molina Medicare – Complete Care (HMO D-SNP), Complete Care Select (HMO D-SNP)
  • UnitedHealthcare (Terminating Contract as of 03/06/2025 – Not Accepting New Patients)
  • Kaiser Permanente – PPO & HMO (Terminating Contract as of 03/06/2025 – Not Accepting New Patients)
  • LifeWise
  • Bridgespan
  • First Choice Health (Out-of-Network with First Health)
  • WA L&I (Worker’s Comp)

Insurance Plans We Do Not Accept (Out-of-Network)

Last Updated 03/07/2025

  • Humana
  • Cigna
  • UnitedHealthcare (Terminating Contract as of 03/06/2025)
  • Kaiser Permanente (Terminating Contract as of 03/06/2025)
  • Medicare (Traditional Part B)
  • Premera Medicare Advantage (HMO) (In-Network with Classic & Total Health Plans only)
  • Aetna (All plans)
  • TRICARE (through PacMed you may get discount/reimbursement)
  • Eastside Health Network (EHN) – Regence/Premera/BCBS (In-network with all other plans)
  • First Health (In-Network with First Choice Health)

Verify Your Health Insurance Coverage

It is your responsibility to understand what your insurance plan covers, any limitations, and whether a prior authorization is required. While we may contract with your insurance provider, this does not always mean that your plan will cover naturopathic care or your visit with us. It’s important that you contact your insurance provider directly to confirm your benefits, including what services are covered and any exclusions. A common reason your insurance may not cover our services is if your deductible hasn’t been met. In this case, you would pay for your visits out-of-pocket until your deductible is satisfied, after which your insurance may cover office visits, but you will still be responsible for any cost-sharing amounts like co-pays or co-insurance. To avoid delays or surprises, we recommend verifying your insurance coverage with your health insurance plan prior to your appointment.

Adult/Child Wellness Exams

Most insurance plans waive your cost-sharing amount obligations (ie. deductible, co-pay or co-insurance). Please verify your health insurance coverage prior to services rendered. If you are seeking a wellness exam, your insurance will more than likely cover it at 100% and you will have no out of pocket expense. We encourage all our patients to get their wellness visits done annually and in the case of children according to the most recent well child exam schedule.

24 Hour Cancellation Policy

In order to keep our rates reasonable and to have availability for patients, we do charge 100% of the visit amount if you do not cancel an appointment 24 hours in advance. We also charge 100% of visit amount where a patient no-call no-shows or missing their appointment, withstanding verifiable emergencies.

Self-Pay Patients

We do offer reasonable rates for self-pay patients – the current rates are listed in our online scheduler for each service. Payments are due at the time of service, we do not offer payment plans. Any balance due will need to be paid before any other services will be rendered.